Customer Success Team
Customer Success Spotlight: United Way Worldwide
Customer Success Spotlight: United Way Worldwide
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The world's largest privately funded nonprofit organization, with 2.8 million volunteers, 10.3 million donors, and nearly $5 billion in annual contributions.
The Challenge. United Way needed to help its worldwide network of 13,000 employees understand which partners have the best performance and which programs are the most successful.
Customer Success Spotlight: First Rate
Customer Success Spotlight: First Rate
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The Challenge. Generate performance-return records for millions of accounts, which involves building and storing more than one billion account-return records each night.
The Strategy. Create flexible and highly scalable information-delivery and analysis capabilities; use WebFOCUS to process performance returns and simplify account oversight.