How to Search

In the WebFOCUS KnowledgeBase, you can configure a precise search using syntax, and refine results using filters, to quickly find the content you need. You can also browse content by category here

Search Tips

  • To search for two or more terms that must appear together in order to match content, use double quotation marks. For example, "active reports”.
  • Except for queries that include Boolean operators, queries are case-insensitive, so you can type your query in uppercase, lowercase, or mixed case.
  • Use parentheses ( ) to group sets of clauses and narrow your query. For example, (active reports OR (InfoAssist AND Portal)) NOT ReportCaster.
  • The following characters are given special meaning when they appear in a query:
    + - && || ! ( ) { } [ ] ^ " ~ * ? : /

    To have these characters interpreted literally in your query, precede the character with a backslash (\). For example, “event\-based schedules”.

Boolean Operators

Boolean operators allow you to apply Boolean logic to search queries, requiring the presence or absence of specific terms in order to match content. The following table lists the supported Boolean operators.

Boolean Operator Alternative Symbol Description Examples
AND && Requires both terms on either side of the Boolean operator to be present for a match.

charts AND maps
charts && maps



Requires that the following term not be present.

reports NOT maps
reports ! maps


| |

Requires that either term (or both terms) be present for a match.

charts OR maps
charts | | maps



Requires that the following term be present.

+vector basemaps 



Prohibits the following term (that is, matches that do not include that term). The - operator is functionally similar to the ! operator.

reports -maps 

Note: Boolean operators (AND, NOT, OR) are case-sensitive and must appear in all uppercase.

The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used. The OR operator links two terms and finds matching content if either of the terms exist in the content. The symbol || can be used in place of the word OR.

Wildcard Searches

The WebFOCUS KnowledgeBase supports single and multiple character wildcard searches within single terms. Wildcard characters can be applied to single terms, but not to search phrases.

Wildcard Search Type Special Character Example
Single character (matches a single character) ? The search string te?t would match both test and text.
Multiple characters (matches zero or more sequential characters) * The wildcard search tes* would match test, testing, and tester. You can also use wildcard characters in the middle of a term. For example: te*t would match test and text, and *est would match pest and test.

Fuzzy Searches

Fuzzy searches discover terms that are similar to a specified term without necessarily being an exact match. To perform a fuzzy search, use the tilde (~) symbol at the end of a single-word term. For example, to search for a term similar in spelling to roam, use the fuzzy search roam~.

This search will match terms like roams, foam, and foams. It will also match the word roam itself.