Getting Started With Mobile Voice


Before you can begin to interact with Mobile Voice, you or a Domain developer in your organization must set up voice-enabled content and identify the data values that will be indexed for your queries. It also requires that you access WebFOCUS with a WebFOCUS Mobile license. By default, this enables your view of the Ask WebFOCUS interface. If you sign in to WebFOCUS, and do not see this view, you should contact your Administrator.

You can access Mobile Voice from the following supported devices:

  • WebFOCUS app for iOS devices
  • Google Chrome browser with HTTPS on Android devices or desktop services

When you interact with Mobile Voice from your desktop, in addition to using a Google Chrome browser, you must also have SSL configured with your installation of WebFOCUS. This ensures that you can use the voice API software with a microphone, and is typically set up by an Administrator.

To interact with Mobile Voice from your iOS device, you must also follow these steps:

  • Download the latest WebFOCUS app for iOS from the Apple App Store.
  • Enable access to the microphone and speech recognition settings on your device. To enable these permissions, tap Ask WebFOCUS in the side bar and then tap the microphone. Your device then prompts you to confirm speech recognition access for WebFOCUS, as shown in the following image.

    Permission

    Tap OK for both permission requests that open.
  • Ensure that the New Interface toggle is enabled on the Add/Edit site page.
  • Connect to a WebFOCUS Release 8.2 Version 04 or higher environment.

With the WebFOCUS app for iOS, you can easily run your WebFOCUS content, such as reports and dashboards and save it locally on your device for offline use. You can also print or email that content to share it with others in your organization and interact with Mobile Voice. To learn more about the WebFOCUS app for iOS, see the WebFOCUS App for iOS User's Guide.

To access Mobile Voice, sign in to WebFOCUS. From the WebFOCUS Home Page, Ask WebFOCUS is available in the sidebar.

Clicking or tapping Ask WebFOCUS opens the Ask WebFOCUS user interface, where you or other users in your organization can interact with WebFOCUS Mobile Voice enabled-content.

You can use Mobile Voice with any existing WebFOCUS content, or create new content.