WebFOCUS Accessibility Compliance

Information Builders is committed to providing high-quality products and services that are both useful and accessible to all users, including individuals with disabilities.

Measures to Support Accessibility

Information Builders takes the following measures to ensure accessibility of WebFOCUS.

Our agile process incorporates accessibility evaluation for the WCAG 2.1 Level AA, Revised Section 508, and European Standard EN 301 549 standard/guidelines in all phases of design, development, and testing. Coding is compliant to W3C standards for HTML, CSS, WAI-ARIA, and JavaScript.

Information Builders intends to help organizations meet these objectives by providing software tools that are capable of producing applications that function within the accessibility standard/guidelines. The actual compliance of any given application will be dependent upon the proper use of Information Builders' tools as well as the accessibility compliance of the other hardware and software components with which our software interoperates.

For Services, Information Builders takes a collaborative approach with the client in addressing the accessibility requirements of a given services engagement. Information Builders looks to the client to specify the accessibility requirements in the applicable statement of work that will meet the required accessibility standard/guidelines. Information Builders demonstrates its COTS product accessibility functionality specific to the client requirements and obtains client’s approval prior to proceeding with development using the demonstrated functionality.

Conformance Status

WebFOCUS 8207.13 is partially conformant for the following accessibility standard/guidelines. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. See the Accessible Functional Scope, Limitations, and the WebFOCUS 8207 Accessibility Conformance Report (VPAT 2.4 INT) for additional information.

Standard/Guideline Included in Report
Web Content Accessibility Guidelines 2.0

Level A

Level AA

Web Content Accessibility Guidelines 2.1

Level A

Level AA

Revised Section 508 standards published 01/18/2017 and corrected 01/22/2018  
EN 301 549 Accessibility requirements suitable for publish procurement of ICT products and services in Europe - V3.1.1. (2019-11)  

Accessible Functional Scope

WebFOCUS 8207.13 gives authors the tools and guidance to create and publish an accessible WebFOCUS two-level top navigation V5 Portal with Designer pages and WebFOCUS generated accessible reports to allow end users to perform their own ad hoc query and reporting activities. Accessible functionality does not include content authoring (development) and administrative interfaces. 

The WebFOCUS accessible report formats include the following:

WebFOCUS accessible reports may also be distributed or run from a web page or application. The accessibility compliance of the web page or application is the author’s responsibility. 

WebFOCUS 8207.12 and earlier 8207 releases support the following WebFOCUS accessible report formats:

Compatibility with Browsers and Assistive Technology

Testing was conducted using a variety of operating systems, browsers, automated testing tools, and screen readers including Windows® 10 operating system with Chrome browser and NVDA or JAWS 2020 screen readers.

Chrome, Firefox, Edge, and IE11 browsers are supported to varying degrees dependent upon user’s customizations and integration with assistive technology and other 3rd party extensions

For JAWS browser requirement information, see the Freedom Scientific website

For more details on browser support, see WebFOCUS 8207 Browser Information.

Technical Specifications

Accessibility of WebFOCUS relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used


Despite our best efforts to ensure accessibility of WebFOCUS accessible features, there may be some limitations. Please contact Customer Support Services if you observe an issue using WebFOCUS accessible features, see Accessible Functional Scope, or to request accessibility compliance for additional WebFOCUS functionality.

Known limitations:

  • Accessible functionality scope is as stated in Conformance Status.
  • Non-text Content: Text Alternatives: WebFOCUS 8207 provides a way for content authors to include text alternatives and that content will be read by a screen reader; however, it is up to content authors to provide descriptive alternative text
  • Sensory Characteristics: Visualizations/Charts: It is up to content authors to follow accessibility best practices; however, WebFOCUS 8207 will provide enhanced alternatives for communicating sensory information in visualization and charts in an upcoming release.
  • Reflow: Data tables behave as tables and do not reflow
  • Headings and Labels: WebFOCUS 8207 provides a way for content authors to include proper headings & labels and that content will be read by a screen reader; however, it is up to content authors to maintain accessibility by implementing best practices
  • Language of Parts: Language is applied to the document at the meta level
  • Functional Performance Criteria (With Limited Language, Cognitive, and Learning Abilities): Data tables in WebFOCUS 8207 are complex and offer extended functionality. It is the responsibility of the content authors to identify the functional requirements for the user audience and apply those considerations when creating WebFOCUS report procedures.
  • General (informative) List of available action: In V5 Portal, Designer Pages, and In-document Analytics (AHTML), available actions are accessed by entering CTRL+SHIFT+F10
  • Change Notification: Will be improved in an upcoming release for the Online Help.
  • Product Documentation: The accessibility of the ‘Online Help’ section will be improved and available in an upcoming release. In the current release, users may experience the following:
    • Text obstruction on zoom
    • Difficulty navigating from the left pane to the right pane
    • Print menu flyout may not close on ESC or by moving focus.